Jeff Link
Contributing Reporter at Built In
Expertise: Tech journalism
Education: The Ohio State University; University of Michigan

Jeff Link is a Built In contributing reporter covering design, UX and product development. His work has appeared in Fast Company, Dwell, Architect and Green Building & Design. Link is a former adjunct professor of writing, rhetoric and composition at DePaul University and graduate student instructor at the University of Iowa. He holds a master of fine arts from the University of Iowa, a master of education in secondary education from The Ohio State University and a bachelor’s degree in English from University of Michigan.

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94 Articles
empathy-inclusive-design-ux-design-product-management
Empathy has become nearly synonymous with good design. But what does it mean in practice?
design-ux-product-management-move-slow-and-fix-things
Cennydd Bowles, a former consultant for Twitter, Samsung and the BBC, thinks it’s time for tech to hear people’s concerns.
music-for-video-games-joel-corelitz-ux-design
Unlike a cinematic score, video game music responds to the player’s actions. Getting it right can make or break the experience.
touchless-future-ux-design-artificial-intelligence
The future is touchless.
ergonomic-keyboard-mouse-ux-design-product
Heavy computer users move their mice 17 miles each year. That, and poor posture, takes a toll on our bodies.
remote-work-success-guide
Productivity is important, but so is staying sane. We asked seasoned remote workers for their advice about both.
ux-design-product-management-career-development
Look for emerging niches, and fill the gaps in your skill set.
chatbots-ux-design-product-management
Meet the five-time winner of the Loebner Prize Turing Test — an annual search for the world’s most human-like chatbot.
remote-learning-ed-tech-ux-design
Edtech companies are raising the bar.
design-UX/product-management
We also talked user testing and his team’s favorite collaboration tools — besides Slack.
remote-user-testing-UX-design-product-management
We spoke with experts about adapting the process.
people-management
As work-life boundaries collapse for working parents, flexibility and compassion have become more important than ever.