Jeff Link
Contributing Reporter at Built In
Expertise: Tech journalism
Education: The Ohio State University; University of Michigan

Jeff Link is a Built In contributing reporter covering design, UX and product development. His work has appeared in Fast Company, Dwell, Architect and Green Building & Design. Link is a former adjunct professor of writing, rhetoric and composition at DePaul University and graduate student instructor at the University of Iowa. He holds a master of fine arts from the University of Iowa, a master of education in secondary education from The Ohio State University and a bachelor’s degree in English from University of Michigan.

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94 Articles
How to Improve Work Messaging Tools for People with Visual Impairments
Regional navigation, aria-labels and keyboard shortcuts can dramatically improve accessibility.
19 Dos and Don’ts of User Journey Mapping
Getting it right is the first step toward going places.
Will the Post-Pandemic Office Feel Like A Library?
Designers of tech offices think collaborative “touchdown” spaces could be the way forward for hybrid work.
Are Smart Glasses Poised for a Comeback? 
Designers are rethinking their mental models for wearables.
Where Does Copy Belong on Images? Object-Detection Software Has Some Thoughts on That.
Imagine a custom interface for every website visitor. It’s not that far away.
Yeti, Carharrt, Patagonia, Buck Knives. This Outdoor Web Design Firm Helped Them All.
Their niche audiences led to far-reaching design discoveries.
Mobile-First Design Is Evolving. Here's How to Stay Ahead.
App design’s favorite paradigm is evolving — are you keeping up?
How To Build a Flywheel Effect With a Mobile Rewards Program
Customer-loyalty apps should create feedback loops with compounding effects.
Form Before Function: The Unlikely Mantra of Sci-Fi UI
UI design in movies prized form before function. Now, companies are adopting the approach.
What You Can Learn from a Decision Tree that Makes Its Own Decisions
This framework built itself, and it doesn’t care about the three-click rule.
key celebrity streaming content
Here are three reasons the founders think it’ll work.