Top Customer Success Jobs in Nashville, TN
Strategic Accounts Manager role at a Boston-based software startup focused on energy efficiency solutions for homes. Responsible for managing large enterprise accounts of utilities and partner consulting companies, driving client success, and fostering steady growth in relationships. The role involves owning and growing key account relationships, driving product implementation and utilization, cultivating strong customer relationships, serving as the voice of the customer within the team, executing account management processes, and contributing to business growth through renewals and expansion.
The Support Specialist, Workforce is responsible for supporting R365 Payroll clients by responding to technical support tickets, troubleshooting issues, and providing training. The position requires high attention to detail, flexibility, and strong technical aptitude.
The Senior Client Success Manager will lead client-facing activities, manage and expand partnerships, and ensure client needs are met. Responsible for relationship sustainability, financial performance, and achieving key outcomes by collaborating with internal and external stakeholders.
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The Success Coach at Great Minds supports the adoption and implementation of curriculum products in Northeast schools, delivering on-site support, coaching, and professional development services. Responsibilities include maintaining expertise in products, gathering implementation metrics, sharing insights, staying informed about regional trends, and representing the company at conferences.
The Revenue Enablement Specialist will be responsible for evaluating and optimizing training needs, collaborating with Revenue Leaders, Marketing, and RevOps to develop content and practices for ongoing improvement, creating training resources, and coaching the team on sales engagement tools and skills.
Lead Long Term Disability Claims Specialist managing complex claims, providing timely reviews, and collaborating with internal and external resources. Coaching and mentoring associates, participating in projects for continuous improvement, and ensuring customer satisfaction. Exercising independent judgment and critical thinking in claim evaluations and decision-making. Compiling documentation, communicating effectively with stakeholders, and resolving escalated complaints. Collaborating with leadership team to meet project goals and provide feedback for improvement.
Join Capital One Shopping as a Principal Associate in Client Development. Partner with top merchants to integrate solutions, optimize data, and drive strategic analysis. Ideal candidate has strong analytical and communication skills with 4+ years of client-facing experience. Bachelor's degree required. Remote work available with salary range of $100,600 - $114,800 annually.
Responsible for supporting top merchants, executing marketing campaigns, and driving strategic analysis to support merchant initiatives. Act as a key liaison between clients and internal teams, leveraging data to optimize and grow business. Remote work available.
Seeking a Demand Engagement Specialist to drive engagement with high-quality prospects for EHS/ESG software solutions. Responsibilities include lead conversion, scoping notes, and strategic targeting. Requires 1-3 years of experience in a customer-facing role and proficiency in CRMs. Preferred experience in a SaaS organization and familiarity with specific software tools.
Collaborate with clinical services team to provide behavioral health diagnosis and treatment to patients with serious mental illness. Deliver counseling services, suicide crisis support, maintain documentation, and work collaboratively with the team. Must have experience with serious mental illness, telehealth services, and hold relevant licenses and designations.
Senior Customer Service Representative at ServiceNow responsible for building a measurement strategy, interacting with leadership, delivering analytical tools, creating key metrics, providing actionable insights, and developing analytical models. Qualifications include fast learning, familiarity with enterprise technology, IT background, advanced Excel skills, data visualization skills, database knowledge, strong analytical skills, and excellent communication.
Top Companies in Nashville, TN Hiring Customer Success Roles
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