Top Customer Success Jobs in Dallas, TX
The Customer Service Representative engages with customers via phone, assisting them with a variety of inquiries about pet products, providing problem-solving solutions, and ensuring a positive customer experience. This role requires excellent communication skills, adaptability, and the ability to multitask in a fast-paced environment. Candidates should be motivated to learn and contribute to a collaborative team culture.
The Partner Success Manager at Bestow will manage enterprise accounts, ensuring successful implementation of new features and driving growth initiatives. The role involves collaboration with internal teams and partners, maintaining partner relationships, and supporting sales planning and reporting, all while providing excellent client service.
The Claims Specialist will support the management of liability claims, utilize the Risk Management Information System (RMIS) to create metrics, oversee TPA management, act as a liaison for claims resolution, and ensure compliance with claim reporting procedures.
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Provide communication and coordination for a geographically dispersed enterprise workforce, acting as a liaison between the Support Organization and its partners. Responsible for communication and coordination with internal and external departments with respect to ongoing projects, strategies, and technologies. Focus on execution, accountability, and results to improve end user experience and drive operational efficiencies.
As a Market Development Specialist, your role involves acquiring new customers through door-to-door relationship building, engaging with community events, and developing connections with homebuilders and homeowner associations. You'll be responsible for selling Spectrum's products, achieving sales goals, and working independently in an outdoor setting.
The Senior Customer Success Manager at Nexthink will oversee a portfolio of strategic customers- driving adoption of digital employee experience solutions, managing customer relations, and ensuring renewal through value tracking and collaboration with various teams. They will identify upsell opportunities and act as a trusted advisor throughout the customer lifecycle.
The Rating Specialist handles new business rating transactions including quotes, pricing revisions, and policy issuance. Responsibilities include reviewing business transactions for accuracy, performing re-rating, gathering data for predictive modeling, and ensuring adherence to processing guidelines. The role involves collaboration with underwriters and distributors, responding to service requests, and training less experienced staff.
The Retention Insight Specialist monitors call quality and performance of retention agents, assesses inbound and outbound call flows, and analyzes customer responses to promotions. Key responsibilities include providing feedback on calls, identifying training needs, and creating KPIs for executive review.
The Retention Insight Specialist at Optimum will monitor call quality and performance of Retention Agents, analyze customer reactions, implement quality initiatives, and provide feedback to enhance training and save rates. This role entails identifying process breaks and creating KPIs for executive review while conducting feedback sessions with leadership.
The TMT Client Relationship Executive will focus on developing and implementing sales strategies for PwC's brand. Responsibilities include managing sales pursuits, identifying sales leads, and creating value propositions. The role involves building long-term client relationships to drive revenue and ensuring effective use of account management methodologies.
Top Companies in Dallas, TX Hiring Customer Success Roles
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