Top Operations Manager Jobs in Charlotte, NC
As a Cloud Operations Specialist in our Network Operations Center (NOC), you will help ensure the operational success of RapidScale's clients and internal teams by providing world-class Tier 1 support. Responsibilities include coordinating, monitoring infrastructure in AWS, Azure, and Google Cloud, maintaining call center queue, and break/fix ticket queues daily, and assisting with system troubleshooting and client reports.
The Sr. Manager of Software Asset Management manages a team of analysts responsible for executing technology business management processes, focusing on Software Asset Management, licensing compliance, risk mitigation, and cost reduction.
Headway is seeking an experienced Workforce Manager to oversee forecasting, planning, staffing optimization, and reporting for their Customer Experience (CX) team. The Workforce Manager will play a critical role in building the CX organization's workforce management function to support both internal and external teams. They will be responsible for creating capacity planning, forecasting, and scheduling strategies to ensure the right agents are in place at the right time. The Workforce Manager will also lead real-time adherence efforts, create dashboards and reports, and provide insights to improve agent productivity. This role requires strong analytical and operational skills.
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The Operations Manager, Design Quality & Strategy at Dandy is responsible for ensuring high-quality products in the dental design process. This role includes project management, process development, troubleshooting, data analysis, and strategic decision-making.
The Sr Analytical Operations Specialist is responsible for leading the creation, implementation, and standardization of processes related to data management, data visualization, CRM targeting, and custom attribution model creation. They will work closely with senior strategy team members, clients, and internal technical leads to improve analytical processes and mentor junior team members.
As the Director of Domain Name Registrar, you will be responsible for developing and implementing the product vision for our domain registrar. You will also lead a team of passionate employees and drive the success of our domain services.
Lead the SAP Source to Pay practice, implementing SAP Ariba, S/4 Hana, and SCC to enhance procurement and sourcing functions for clients. Drive digital transformation in source-to-pay processes using cloud technology and ensure business requirements are met. Responsibilities include leading teams, monitoring project issues, and promoting ethical conduct.
As a Payer Relationship Executive at Alma, you will lead partnerships with health insurance companies, cultivate strong relationships, identify opportunities, and collaborate with cross-functional teams to drive growth. You will be responsible for understanding payer needs, developing strategic plans, and staying informed on industry trends.
Senior Engagement Manager at ActionIQ involved in managing large-scale SaaS implementation projects, serving as the primary point of contact between customers and internal teams, collaborating with customers on marketing strategies, and developing use cases to increase platform usage.
Administer GitLab's equity incentive program, process equity awards, maintain participant information, collaborate with teams, prepare reports, ensure compliance with tax laws, assist with filings, and provide SOX controls and reporting.
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