Top Remote Customer Success Jobs in Madison, WI

The Associate Customer Support Manager at Motorola Solutions is responsible for delivering exceptional service to State & Local Government customers in the specified territory. The role involves managing customer relationships, contract renewals, proposals, accurate forecasting, compliance, and working towards targets and goals. Responsibilities include providing a single point of contact for customer management, ensuring service delivery, discussing concerns with customers, and maintaining service scope as per contracts.

The Principal Customer Success Manager is responsible for ensuring overall client relationship health and satisfaction for key enterprise customers, driving user adoption, providing thought leadership, resolving issues, and contributing to contract renewals and cross-sell/upsell opportunities. Key responsibilities include building strong relationships, understanding customer goals, driving adoption and expansion, managing customer health, providing feedback to internal teams, and participating in industry and customer events. Milestones are outlined for the first six months, focusing on account growth, customer health, and thought leadership. The ideal candidate is results-oriented, customer-centric, with strong communication and problem-solving skills, and a track record in managing enterprise-level customer accounts.

Dealer.com, a Cox Automotive Brand, is hiring a Campaign Specialist to work with the Managed Services team, supporting Campaign Coordinators, fulfilling client requests, and assisting in task execution and client interactions. High School Diploma/GED and 3 years of experience in a related field are required. Proficiency in communication, computer troubleshooting, web technologies, and time management is essential. Hourly pay rate of $17.40 - $26.06 with additional compensation and benefits.

Customer Support Associate at Squarespace responsible for responding to customer queries through live chat and email, troubleshooting issues, meeting quality and productivity targets, and staying updated on product features. This is a remote role reporting to a Customer Support Team Lead.

Lead customer initiatives with a material impact on DraftKings operations. Collaborate with internal teams to achieve business objectives, prioritize actions, and deliver on core goals at high standards.

Provide basic to intermediate technical support for Zayo's products, monitor device performance, communicate with customers to resolve issues, and track incidents in the ticketing system. Collaborate with team members to find permanent solutions for recurring disruptions.

Lead a team of professional sellers in educating brand advertisers on the value of Yieldmo's solutions, develop comprehensive managed service and automated programs, collaborate with various teams, manage a pipeline of sales opportunities, maintain client relationships, and drive business growth through product innovation.