Top Customer Success Jobs in Palm Bay-Melbourne-Titusville
Seeking a Senior Customer Success Manager with 10+ years of Client Management experience in a SaaS environment to build strategic relationships, drive account growth, and ensure customer satisfaction. Responsibilities include managing key enterprise accounts, creating strategic account plans, and providing personalized customer experiences. Must have strong communication, organizational, and project management skills in a dynamic environment.
The Sr. Customer Support Analyst at Vertafore plays a vital role in managing complex escalated customer issues, facilitating resolutions, and mentoring support staff for continuous improvement. They are responsible for identifying issues, improving product usability, and collaborating with various teams to enhance customer relationships.
The Customer Experience Specialist at Xero provides support and guidance to small business owners, bookkeepers, and accountants. They aim to help customers through queries efficiently, using their curiosity and problem-solving skills to create great experiences. The role involves responding to customer support queries, managing cases, escalating issues, and participating in proactive call campaigns to ensure customer satisfaction.
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The Member Support Manager at Bento is responsible for delivering a world-class member support experience for all Bento members and prospective members. They will lead the development, implementation, and optimization of member support processes across multiple channels and manage a team of Member Support team members.
The Associate Customer Support Manager at Motorola Solutions is responsible for delivering exceptional service to State & Local Government customers in the specified territory. The role involves managing customer relationships, contract renewals, proposals, accurate forecasting, compliance, and working towards targets and goals. Responsibilities include providing a single point of contact for customer management, ensuring service delivery, discussing concerns with customers, and maintaining service scope as per contracts.
The Principal Customer Success Manager is responsible for ensuring overall client relationship health and satisfaction for key enterprise customers, driving user adoption, providing thought leadership, resolving issues, and contributing to contract renewals and cross-sell/upsell opportunities. Key responsibilities include building strong relationships, understanding customer goals, driving adoption and expansion, managing customer health, providing feedback to internal teams, and participating in industry and customer events. Milestones are outlined for the first six months, focusing on account growth, customer health, and thought leadership. The ideal candidate is results-oriented, customer-centric, with strong communication and problem-solving skills, and a track record in managing enterprise-level customer accounts.
Dealer.com, a Cox Automotive Brand, is hiring a Campaign Specialist to work with the Managed Services team, supporting Campaign Coordinators, fulfilling client requests, and assisting in task execution and client interactions. High School Diploma/GED and 3 years of experience in a related field are required. Proficiency in communication, computer troubleshooting, web technologies, and time management is essential. Hourly pay rate of $17.40 - $26.06 with additional compensation and benefits.
Customer Support Associate at Squarespace responsible for responding to customer queries through live chat and email, troubleshooting issues, meeting quality and productivity targets, and staying updated on product features. This is a remote role reporting to a Customer Support Team Lead.
Lead customer initiatives with a material impact on DraftKings operations. Collaborate with internal teams to achieve business objectives, prioritize actions, and deliver on core goals at high standards.
Manager, Customer Success and ANZ Regional Lead responsible for overseeing a team of commercial reps, guiding on industry best practices, owning Enterprise & Core customers, developing strategies for customer retention and growth, and managing team activities and stakeholders.
Top Companies in Palm Bay-Melbourne-Titusville Hiring Customer Success Roles
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