Top Hybrid Customer Success Jobs in Jacksonville, FL

The Originations Specialist role at SoFi Lending Operations involves providing member support through phone and chat channels, resolving inquiries, ensuring compliance, documenting interactions, and advocating for member improvements. This full-time, entry-level position requires strong communication, problem-solving, and organizational skills, along with proficiency in various tools and a high school diploma or GED.

Individual contributor role dedicated to resolving customer inquiries, improving team performance, and enhancing customer satisfaction through specialized technology and data skills. Involves multi-channel support, product knowledge, complaint handling, and project participation. Requires strong work ethic, multitasking ability, positive attitude, and effective communication.

Fanatics is seeking a Manager of VIP Customer Service to enhance VIP customer service across the Customer Service, Payment, and Fraud departments. Responsibilities include recruitment, supervision, performance management, coaching, and ensuring exceptional service standards for VIP clients.