Top Customer Success Jobs in Dallas, TX
National Accounts Client Services Director responsible for ensuring quality customer service and securing profitable revenue through the management of internal customer unit resources and engagement with key clients and brokers. Key responsibilities include leading and managing internal personnel, working closely with customers and brokers, anticipating operational problems, managing day-to-day customer servicing, and participating in the RFP process. Requires 8-10+ years of relevant industry experience and 5-7+ years of people management/leadership experience. Essential skills include project management, problem solving, communication, relationship building, and collaboration.
As a Client Support Specialist, provide outstanding support for clients and consumers, focusing on engagement, satisfaction, and resolving issues. Collaborate with team members to ensure a positive client experience. Interact with clients, consumers, caregivers, and CareDrivers in the community.
The Operations Support Associate will provide day-to-day support to clients, triage calls and messages, monitor clinical systems, track issues in CRM systems, resolve support issues, facilitate provider communication, develop application expertise, extract data from EMR systems, and schedule patient appointments.
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The Senior Product Support Engineer responds to customer issues across Workiva platforms, provides technical and functional support, troubleshoots customer issues, collaborates with various teams, and participates in candidate interviews and ticket reviews. Fluency in Spanish, Portuguese and English is required, along with 4+ years of related experience and a Bachelor's Degree.
As a Customer Support Engineer at Starburst, you will be responsible for supporting customers who submit technical inquiries regarding Starburst products. You will work on a wide range of support matters to ensure our customers can maximize their experience. Strong technical and communication skills are important for this role.
As a Sr Technology Integration Specialist at PNC's Tempus Technologies, you will specialize in software development for healthcare or web. Responsibilities include technical deep dives, gathering requirements, managing customer-facing API specifications, and acting as a mentor to Integration Specialists. Preferred skills include Delphi, vue.js, HTML, C#, .net, and previous leadership experience.
Working in Application Support to maintain crucial application systems, collaborate in teams, fix application and data issues, gain exposure to software development, testing, deployment, maintenance, and improvement, develop professionally, and grow in chosen direction.
Lead customer initiatives with a material impact on DraftKings operations. Collaborate with internal teams to achieve business objectives, prioritize actions, and deliver on core goals at high standards.
Senior Director Customer Care, Contact Center- Chat at Altice USA. Responsible for leading digital care operations, enhancing customer satisfaction, and optimizing operations on chat and social media channels. Collaborates with stakeholders to assess and implement tools and technologies to improve customer experience and generate revenue. Oversees performance metrics, identifies improvement opportunities, and develops operational action plans.
Responsible for ensuring the success of Cloudflare's largest Enterprise customers, managing post-sale experiences, and driving customer retention through value demonstration. Develop and maintain long-term relationships with stakeholders, collaborate cross-functionally, and provide feedback to internal teams.
Top Companies in Dallas-Fort Worth, TX Hiring Customer Success Roles
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