Sourcing Specialist (E-commerce physical PPAG products)
Vista Australia has made in the 2024 AFR Top 10 Best Places to Work for the 3rd year in a row!
Who Is Vista?
As an e-commerce powerhouse, Vista is a dynamic organisation that maintains an exciting, entrepreneurial culture. We've renewed our focus on empowering and helping small businesses. To do this, we create customer value (and delight) through accessible and innovative technology. We thrive on providing opportunities for exploration, collaboration, innovation, and growth - for both our customers and our team.
Our Manufacturing teams prototype our products and ensure that what we produce is nothing short of world-class. Whether you prefer mechanics or electronics, our production floors offer some of the most advanced technology in modern manufacturing. Within this innovative environment where teamwork and diverse thinking helps us solve exciting problems, our manufacturing teams are a great place to take your career to the next level.
About The Role
We work hard to cultivate a winning catalogue of products that delight our customers and are seeking a Sourcing Specialist for our Promotional Products, Apparel, and Gifts Portfolio (PPAG) , who will focus on supporting our overall product and fulfiller management process.
What You Will Be Doing

• Account management of smaller size 3rd party fulfillers (e-commerce product fulfilers)
• Build and maintain close partnerships with the self-service 3PF and support them on questions about the self-service tools (for NPI, Site, Pricing etc).
• Support strategy PPAG Assortment sourcing by collaborating on NPI ideation, prioritization, and quality review
• Single Point of Contact for PPAG Team & CARE agents about products and product information to enhance sales (like filter data etc)
• Maintaining and updating companion product list
• Set-up and maintain 3rd fulfiller > end customer sample order process
• Review Product set up on Vista sites regularly to ensure accurate products data is shown (eg missing images, out of stock if in stock, correct regional sizing etc), reducing order rejections based on incorrect information from X - Y
• Work with internal Vista team and Fulfillers to prioritize and solve escalations
• Maintain documentation of 3PF relationship management by driving the use of a tool to easily document all ongoing discussions, meetings, notes with 3PFs
• Partner with your teammates to create scale and drive efficiency, both in your regional team as cross regional with your counterpart, to align on way of working.

What You Will Bring
At Vista, we value the experiences that individual team members add to our culture. Please don't hesitate to apply even if you don't meet the exact qualifications, we look forward to learning more about you!

• 1-5 years of experience in detailed oriented data handling and general administrative work
• Prior experience working with Fulfillers and account management preferred
• The ability to adapt in a face-paced, constantly evolving environment and an excellent attention to detail.
• Experience in the promotional physical Products industry
• Experience in the Apparel and Promotional product industry desirable

Nice To Have:
Thrives in a complex world. Our corporate strategy is evolving, and our organization is complex. We are a growing and highly matrixed, global organization and face challenges typical of a company our size. Show us how you've been successful in this type of environment.
Key Attributes:

• Team player with flexible attitude and a passion for products
• Adaptive and proactive thinker
• Can-do and positive attitude
• Trustworthy and honest
• Fast thinker with a strong desire for success
• Excellent organisational and problem-solving skills
• Ability to perform functions of the job with a high level of accuracy

Why Vista?
At Vista, we are committed to building an inclusive and diverse team that reflects the communities in which we operate. We want people to feel like they belong and can bring their whole selves to work. Our aim is to continue to foster a collaborative environment with a keen focus on innovation, growth and ownership.
Some Of Our Perks

• Paid Parental Leave
• Holistic 24/7 Wellbeing support for you and your family
• Focus Fridays / Recharge Fridays
• Flexible ways of working
• Paid Birthday leave
• Purchased leave
• Focused time for learning & development
• An inclusive way of working through our Vista Behaviours
• An entrepreneurial culture

We're an inclusive community.
We believe in the unique contributions of everyone within a diverse, global organisation. We work together to empower each other, creating a space in which each of us can fuel our next great idea.
We're growing. That means you can too.
We're becoming the expert design and marketing partner to small businesses, we're passionate about what we want to achieve. So we leverage our growth to support your ambitions and help you achieve your career goals.
Equal Opportunity Employer
Vista, a Cimpress company, is an Equal Opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.
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