Spectrum
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
Dallas, TX, USA
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Mgr, ISP (Inside Plant)

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JOB SCOPE
Manage all associated Inside Plant activities. Manage staff responsible for the reception, and distribution of off-air transport programming utilizing coaxial cable, and fiber optic transmission technologies. Manage all Critical Infrastructure design and installation. This includes the installation, construction, operation, and repair of all equipment associated with the Headend, Hub, Colocations and Optical Transport Network (OTN) facilities. Provide direction on day-to-day activities. Manage on-call rotation as necessary. Responsible for Employee lifecycle, including performance management of staff. Assist in the capital and expense forecasting processes. Support Enterprise end user turn up and activations.
DUTIES AND RESPONSBILITIES

  • Develop an effective Inside Plant Operations team and assist them with developing their skills and process adherence as to drive a high-performance culture and environment.
  • Ensure structured, consistent, and disciplined execution of work tasks.
  • Ensure all cabling, equipment installation, power and cooling follows corporate TQA standards.
  • Ensure field compliance with corporate standards, as well as Federal Communications Commission (FCC) regulations.
  • Ensure ongoing training for technical personnel.
  • Establish positive employee relations through effective communication and ongoing support.
  • Participate in preparing and executing capex/opex forecasting.
  • Notify senior management of activities and issues.
  • Handle and resolve difficult issues.
  • Set priorities for leads and participate in the review of performance of staff.
  • Ensure all required logs, records and other documentation follow company and FCC technical requirements.
  • Responsible for maintaining support and upgrade critical infrastructure hardware, including but not limited to AC/DC power systems, HVAC systems and fire suppression.
  • Adhere to industry specific local, state, and federal regulations, as applicable.
  • Know, understand, and follow company policies.
  • Perform other duties as requested by leadership.


BASIC / MINIMIM QUALIFICATIONS

  • Bachelor's degree in engineering or related field, or equivalent experience
  • Minimum eight (8) Engineering or electronics works exerience
  • Minimum two (2) Project Management experience
  • Must be able to work the following schedule: Monday thru Friday from 8AM - 5PM


REQUIRED QUALIFICATIONS

  • Ability to read, write, speak, and understand English
  • Ability to drive Company vehicle in a safe and responsible manner
  • Ability to use handheld communication devices and applications
  • Ability to differentiate between different sizes and colors of wires
  • Ability to make cable connections in tight spaces by bending, reaching, twisting
  • Ability to work with small components and wires to make cable connections
  • Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers
  • Ability to safely use weight-bearing equipment (such as ladders) within the maximum limitations of that equipment)
  • Ability to accurately measure distances, using tapes or other measuring devices
  • Ability to read general system layouts from blueprints and system maps
  • Ability to operate appropriate computer, software or test equipment associated with position.
  • Ability to prioritize and organize effectively
  • Ability to work independently
  • Knowledge of basic mathematics and electronics
  • Demonstrated in-depth proficiency of designing, installing, and maintaining critical facility systems and service delivery equipment for all products
  • Valid driver's license with satisfactory driving record within Company required standards


PREFERRED QUALIFICATIONS

  • Minimum two (2) years of Management or leadership experience
  • Desirable: CCNA, CCDA
  • Ability to perform job from high places (roofs)
  • Knowledge of company products and services
  • Knowledge of National Electric Code and National Electric Safety Code
  • In-depth understanding of and demonstrated ability to teach Optical designs, (DWDM) and IP networking
  • Ability to manage multiple priorities
  • Ability to supervise and motivate others
  • Ability to maintain confidentiality


WORK CONDITIONS

  • Work in a 24x7, fast paced environment
  • Exposure to continuous moderate noise
  • Work and travel in inclement weather
  • Work all hours' day or night
  • Work performed near power facilities and electricity


#LI-AK
EIP505-ISP 2024-32124 2024
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

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What are Spectrum Perks + Benefits

Spectrum Benefits Overview

At Spectrum, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

• Paid, on-the-job training and significant opportunities for advancement
• Earn an associate degree, bachelor’s degree or professional certificate tuition-free through our partnership with Guild
• High quality and affordable health care coverage for all employees and their family members
• Spectrum has absorbed the full cost increase for medical, dental and vision for the last 10 years, keeping employee costs flat
• Paid time off including vacation, sick time, personal days and holidays
• 401(k) with 100% match up to 6% of pay plus an additional 3% company contribution to a Retirement Accumulation Plan
• Free and discounted Spectrum services and deep discounts on Spectrum MobileTM regardless of where you live

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
In-person revenue kickoff
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring practices that promote diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave
Childcare benefits
Spectrum offers discounts at specified per location daycares.
Generous parental leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Onsite office parking
Spectrum employees have plenty of on-site parking options including lots and a garage.
Recreational clubs
Relocation assistance
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Continuing education stipend
Online course subscriptions available
Personal development training

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