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Damage Prevention Technician I position at Zayo, responsible for locating underground facilities using various techniques, troubleshooting network equipment, and coordinating asset management processes. Must have high school diploma, proficiency in technology, and ability to lift heavy objects. On-call 24/7/365. Base pay range: $18.75 - $25.00 USD/hour.
Provide basic to intermediate technical support for Zayo's products, monitor device performance, communicate with customers to resolve issues, and track incidents in the ticketing system. Collaborate with team members to find permanent solutions for recurring disruptions.
Design the physical fiber path across the Zayo network, manage inventory of fiber assets, communicate with internal and external stakeholders, and assist in achieving company objectives.