Search the 25 jobs at Tandem Diabetes Care

Responsible for providing customer sales support for end users, processing customer orders, verifying insurance benefits, and maintaining customer relationships. Excellent customer service and communication skills required.

The Specialist 1, Renewals at Tandem Diabetes Care is responsible for managing a pipeline of renewal customers for insulin pump purchases through outbound and inbound calls. They provide product updates, gather customer feedback, resolve inquiries, and manage the reimbursement process. The role involves proactive communication with customers and collaborating with various internal teams to ensure customer satisfaction.

Responsible for responding to and documenting customer technical inquiries via phone calls, chat messages, and emails. Handles customer support for pump models, software, and integrated medical devices. Advocates for customer needs and proposes improvements to processes.

The Sr Software Engineer I (IT) independently performs IT functions such as development, design, analysis, evaluation, testing, debugging, and implementation of business applications in support of cross-functional enterprise areas. They also contribute to gathering requirements, analyzing data, and automating business processes with software solutions. This role involves designing and developing custom solutions using Microsoft Development Tools for existing business systems, applications, APIs, and implementations, as well as collaborating with various stakeholders to understand requirements and deliver solutions that meet user needs.

As a Senior Software Engineer II at Tandem Diabetes Care, you will be responsible for developing embedded software for the company's insulin pump products. You will lead projects, enforce software engineering practices, propose design changes, mentor team members, and ensure compliance with company policies and regulatory requirements.

Lead Test Automation Architecture for regulated healthcare software teams. Manage automated compliance for healthcare document generation and submission. Guide development and implementation of products and test automation at all software stack levels.

Develop embedded software for insulin pump products, lead projects, enforce software engineering practices, mentor team members, drive new feature design, ensure compliance with company policies, and manage external vendors.

A Senior Software Architect II at Tandem Diabetes Care responsible for designing, troubleshooting, documenting, and performance testing of software for the company's cloud, web, and mobile apps. This position is fully remote within the United States. Responsibilities include independently designing and developing software units, managing interactions with external vendors, serving as a technical lead, and mentoring junior team members.

As a Sr Data Engineer II at Tandem Diabetes Care, you will be responsible for developing robust data pipelines, operationalizing machine learning models, applying data modeling principles, and providing timely dashboards and reporting. You will collaborate with various teams to solve data-driven problems, improve operational efficiency, and enhance business outcomes.

Integration Systems Engineer II responsible for enabling integration of internal services with partner products using best practices. Works on system level requirements, interface definitions, and subsystem design.

Responsible for responding to customer technical inquiries via phone calls, chat messages, and emails. Provides support for Tandem Diabetes Care's insulin pump technologies and software. Documents customer interactions and ensures compliance with regulatory requirements.

Responsible for providing customer technical support through phone calls, chat messages, and emails related to Tandem Diabetes Care products. Must document inquiries and provide accurate information to customers in a supportive manner. Handle customer concerns and troubleshoot issues effectively while adhering to company policies and procedures.

Responsible for responding to and documenting customer technical inquiries via phone calls, chat messages, and emails. Handles all calls in compliance with regulatory requirements and provides empathetic customer support. Works to resolve customer issues related to Tandem's insulin pump and related technology. Acts as a customer advocate internally and meets or exceeds customer support metrics.

Responsible for implementing and ensuring compliance of risk management requirements for Tandem Diabetes Care's medical devices. Lead a team in identifying hazards, evaluating risks, and controlling risk throughout the product life cycle. Manage risk management plans, analysis, and review activities to meet regulatory standards and company policies.

Responsible for management, development, and execution of reliability tests on the company's products. Creates and maintains reliability monitoring plans, deploys tools for reliability performance measurement, provides engineering support for issue troubleshooting, manages external test facilities, drives field reliability monitoring, and assists with design verification testing for new products.

The Sr. Android Engineer at Tandem Diabetes Care is responsible for designing, developing, and testing Android software features that support remote management of insulin therapy. They also contribute to mentoring junior team members and ensuring compliance with company policies.

The role involves designing, developing, and testing Android software features for remote management of insulin therapy. Responsibilities include software documentation, mentoring junior team members, bug diagnosis and resolution, and ensuring compliance with company policies.

Responsible for responding to and documenting customer technical inquiries via phone calls, chat messages, and emails. Provides support for Tandem's insulin pump products and related software. Acts as a customer advocate and ensures high-quality customer service.

Responsible for responding to and documenting customer technical inquiries via phone calls, chat messages, and emails. Troubleshoot issues related to insulin pump technology and provide support in a technical environment. Advocate for customer needs and ensure compliance with company policies and procedures.

Responsible for providing customer technical support in a bilingual (French/English) environment for Tandem Diabetes Care. Duties include responding to customer inquiries via phone, chat, and email, troubleshooting technical issues with insulin pumps and related software, and ensuring compliance with regulatory requirements.