Relay Financial
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Join Relay as a Customer Experience Specialist, Phone Support to engage and support customers primarily via phone in an empathetic and professional manner. Collaborate with various teams to troubleshoot issues and improve customer experience. Track data and collaborate on customer pilots and new feature launches.
Oversee and participate in the day-to-day running of the 'Core' engineering team, oversee project planning and execution, collaborate with senior leadership on technical vision, support team growth and development, foster a collaborative engineering culture.
The Compliance Lead will be responsible for building out the compliance program at Relay, focusing on financial crimes such as anti-money laundering and counter-terrorist financing. They will work with various teams to ensure regulatory compliance and risk mitigation while maintaining optimal customer experience. The role involves strategizing, designing systems, developing policies, analyzing trends, collaborating with partners, and providing reporting to senior management.
Seeking a Senior Software Engineer, Risk to build and improve tools for identifying and mitigating transaction fraud risks. Collaborate with cross-functional teams and shape the future of risk infrastructure. Must have 4+ years of software engineering experience with a focus on payment risk and fraud.
Dedicated member of the People team managing the in-office experience at Relay, ensuring a smooth and efficient workplace that fosters community and collaboration. Responsible for office operations, event planning, vendor relationships, and office space expansion. This role requires creativity, flexibility, excellent communication, and strong organizational skills.
As a Senior Manager, People at Relay, you will act as a trusted advisor and coach to senior leadership and managers in supporting functions. You will lead a People team pod for the Business Pod, focusing on Sales, Marketing, G&A, and CX teams. Responsibilities include partnering with leadership, coaching managers, leveraging data for insights, driving strategic people work, leading a team, and building a world-class People Team at Relay.
Looking for a Full Stack Engineer to work on the collaborative money management platform for small businesses. Responsibilities include full development lifecycle, managing infrastructure, developing testing strategies, agile project planning, and collaborating with internal teams.
Establish and grow Partnerships function at a finance technology company, drive business impact through vendor and industry partnerships, create a best-in-class partner experience, lead cross-functional initiatives, and define long-term partnership growth strategy.
Join a startup as a Senior Talent Acquisition Partner to scale the technical recruiting engine, own the recruitment process, deliver exceptional candidate experience, and improve processes. Responsibilities include managing multiple technical roles, building partnerships, sourcing candidates, providing market intelligence, and contributing to company culture. Requires 5+ years of tech recruitment experience in high-growth environments with a focus on diversity and inclusion.
Looking for a Senior Full Stack Engineer to work on a collaborative money management platform, making high-impact decisions, and shaping the future of the product. The role involves full development lifecycle, infrastructure management, testing strategies, and agile project planning.
Seeking a Senior Product Manager at Relay, responsible for shaping the small business banking platform by deeply understanding customer needs and collaborating with cross-functional teams to deliver exceptional product experiences. Must have at least 4+ years of experience as a Product Manager and strong bias to action. Hybrid work environment with 2 days in the office per week in Toronto/GTA.
Own and evolve Relay's visual brand, lead design strategy across marketing, measure impact of brand designs, collaborate with marketing team members, manage design pipeline, lead team of designers, deliver various visual assets, communicate progress to leaders, collaborate with other teams, deeply understand customer and market.
Seeking a Senior Account Executive with 4+ years of sales experience to champion the success of small businesses by managing the full sales cycle, advising clients on product capabilities, and strategizing to improve sales processes. Must have a consultative sales approach, CRM software proficiency, and experience with account-based prospecting.
Analyzing historical data to develop fraud rules, working with vendors to implement automation, monitoring fraud trends, collaborating with cross-functional teams to build tools for fraud mitigation.