Search the 134 jobs at Optimum

Manage nationwide B2B sales representatives, building and motivating the team through monitoring, coaching, and incentives to achieve targets. Deliver feedback to management, marketing, and sales operations regarding chat volume and process improvements.

The Sales Compliance System Analyst Lead at Optimum is responsible for ensuring compliance to the order entry process and managing databases using SQL Server. They will lead a team of System Analysts, create data conversion systems, troubleshoot database issues, and maintain data accuracy. The role requires a Bachelor's degree in computer science, 5+ years of database management experience, and expertise in SQL queries and data architecture.

Optimum is seeking a Small to Medium Business Account Executive to drive sales and provide top-tier telecom solutions to customers. Responsibilities include lead generation, educating customers on telecom services, creating customized solutions, staying updated on products and pricing, delivering sales presentations, closing deals, and building lasting relationships.

The Enterprise Account Executive is responsible for selling Optimum Products and services to Enterprise companies. This position will sell to new accounts as well as to existing accounts as assigned.

The Enterprise Account Executive is responsible for selling Optimum Products and services to Enterprise companies. This position involves selling Fiber and Coax based Internet, Voice and TV to enterprise businesses, establishing new customer relationships, developing revenue opportunities with existing customers, and staying updated on industry trends and competitor actions.

The Enterprise Account Executive is responsible for selling Optimum Products and services to Enterprise companies. This position will sell to new accounts as well as to existing accounts as assigned.

Looking for a Senior Vice President, Technology Operations to lead and manage the 24/7 Network Operations Center (NOC) for a cutting-edge communications and tech company. Responsibilities include transforming operations to automated, implementing best practices for network performance, providing leadership to NOC team, ensuring 24/7 coverage, and optimizing resource allocation.

Inbound Commercial B2B Sales Representative at Optimum, selling connectivity and entertainment products to B2B customers. Responsible for closing sales, creating proposals, identifying prospects, and maintaining client relationships. Requires a minimum of 1 year of B2B or consumer sales experience.

Outbound Commercial Sales Representative role at Optimum, offering connectivity and entertainment products to B2B customers. Responsibilities include initiating and closing sales, creating proposals, following up on leads, managing client relationships, and resolving concerns.

The Account Executive - MDU at Optimum is responsible for selling communications services to multiple dwelling unit clients and meeting sales goals. This role involves providing quality customer service, negotiating agreements, selling products, prospecting, and developing strategic account plans.

The Partner Management Supervisor oversees contact center campaigns and ensures quality, compliance, and cost-effectiveness of work delivered via third-party vendors. Responsibilities include managing performance, coaching teams, onboarding agents, creating reports, building partnerships, and implementing sales strategies. Qualifications include a Bachelor's degree, people management skills, lead or supervisor experience in a contact center, cable/telecommunications industry experience, strategic thinking, problem-solving abilities, and strong Microsoft Office skills.

The Sales Quality Specialist at Optimum is responsible for monitoring call quality performance of Sales Agents, providing feedback, identifying missed sales opportunities, and analyzing data to improve sales strategies. The role requires 3-5 years of call center experience, strong communication skills, proficiency in Microsoft Office, and the ability to work within aggressive timelines.

The Director of Retention Operations at Optimum is responsible for leading all aspects of operational strategies for Inbound Retention Special Projects call centers, focusing on developing and enhancing performance for B2C operations. Responsibilities include managing staffing levels, overseeing sales/retention operations, establishing policies, providing training, and assisting senior leadership in meeting operational objectives. Qualifications include a Bachelor's degree in a related field, MBA preferred, and at least 7 years of experience in cable customer service, call center management, sales operations management, and leadership of cross-functional teams.

The Director of Retention Operations at Optimum will be responsible for managing staffing levels, overseeing sales/retention operations, establishing policies and procedures, executing training programs, and leading efforts in affordable connectivity and customer non-payment retention. The role requires a Bachelor's degree, 7+ years of cable customer service/call center experience, and extensive leadership experience.

The Director of Retention Operations at Optimum will lead operational aspects for Inbound Retention Special Projects call centers, focusing on strategies, technologies, and initiatives to enhance performance. Responsibilities include managing staffing, overseeing sales/retention operations, establishing policies, training personnel, and providing analysis for operational objectives. Qualifications include a Bachelor's degree in a related field, 7+ years of experience in cable customer service, sales operations management, call center management, and leadership of cross-functional teams.

The Director of Retention Operations at Optimum will lead the operational aspects for Inbound Retention Special Projects call centers, focusing on developing and enhancing the performance of Altice USA for the B2C group. Responsibilities include managing staffing levels, overseeing sales/retention operations, establishing policies and procedures, executing training programs, and providing analysis to achieve operational objectives. Qualifications include a Bachelor's degree, 7+ years of cable customer service and call center experience, and leadership of multiple teams.

In the Direct Sales Representative role at Optimum, you will be crafting tailored telecom packages for customers, staying up to date with product knowledge, mastering sales pitches, negotiating and closing deals, providing post-sales support, and collaborating with the sales team to meet targets and quotas. This role requires high school diploma.

In the Direct Sales Representative role at Optimum, you will provide tailored telecom solutions to customers, stay updated on products, pitch and close deals, build relationships, collaborate with the team, meet sales targets, and ensure compliance with company policies.

Join Optimum as a Direct Sales Representative and be part of a dynamic sales team, providing tailored telecom solutions to customers. Showcase product knowledge, master sales pitches, close deals, build lasting relationships, and collaborate with team members to achieve sales targets. High school diploma or equivalent required.

Optimum is seeking a Small to Medium Business Account Executive to drive sales and provide top-tier telecom services to customers. Responsibilities include prospecting, engaging businesses, creating customized solutions, staying updated on products, delivering sales pitches, closing deals, and building lasting relationships.