Search the 19 jobs at Kustomer

As a Data Engineer at Kustomer, you will be responsible for leveraging advanced data-engineering techniques to enhance data architecture and streamline data-ingestion processes. Your expertise will improve data-driven product offerings and provide valuable insights for strategic decision-making.

The Manager, Technical Support at Kustomer is responsible for managing and mentoring the Technical Support team to meet the rapid growth of the platform. The role involves setting objectives, evaluating progress, instilling a high-performance culture, and ensuring customer satisfaction through effective problem resolution and teamwork.

Technical Account Managers provide deep technical and product expertise to our strategic clients. They will work closely with Customer Success Managers to drive product adoption and coach our largest and most technical customers on best practices. TAMs debug and consult on highly complex technical integrations, develop tailored product- and code-based solutions, and collaborate with the Product & Engineering teams to surface feature requests that enhance the overall customer experience.

About Kustomer

Kustomer is the industry leading conversational CRM platform perfecting every customer experience. Built with intelligent tools such as AI and Automation, no code-configuration and a connected data platform that unifies data from multiple sources through a single timeline, Kustomer empowers businesses to operate with greater efficiency and deliver more personalized service to customers across any channel,...

The Product Designer will join a team of talented designers focused on providing customers with a flawless user experience. They will understand complex problems and design intuitive solutions, leveraging data to inform decisions. Collaboration and communication with cross-functional teams is crucial, as well as improving and polishing existing designs. The designer will have 8-12+ years of product design experience and experience in B2B software or SaaS is a plus.

As a Senior Partner Manager at Kustomer, you will be responsible for scaling and enriching the business network through strategic technology partnerships. Your role involves identifying, cultivating relationships with key technology partners, driving revenue growth, and broadening the network footprint. This is an opportunity to shape the future of the company and drive massive impact for the business.

The Enterprise Account Executive will be responsible for closing large enterprise deals and driving sales initiatives for Kustomer. This role requires working with the sales leadership team to define and execute sales goals, consistently meeting sales quotas, acquiring new clients, delivering product demonstrations, and representing Kustomer as an industry thought leader.

As a Sales Development Representative (SDR), you will support the Kustomer sales effort in multiple functions while developing your skills for a full-cycle sales role. Your daily responsibilities will include the prospecting and sourcing of potential decision makers, outbound lead generation and leading qualification meetings. You will create an excellent first impression for prospective customers over multiple channels, including email, phone, and social. You will work closely with the sales and marketing teams driving Kustomer’s message to the market.

Design, develop, and deploy robust and scalable full-stack web applications using Node.js, React, MongoDB, and AWS.

The Engineering Manager at Kustomer will oversee a software engineering team, manage team performance, provide technical mentorship, and contribute to the design and development of software solutions. They will play a key role in shaping technical vision and driving engineering excellence.

Responsible for managing end-to-end customer relationships, ensuring customer success and value from the platform.

Infrastructure engineer responsible for building systems and abstractions used by teams across the company. Role includes automation, scalability, performance, and availability.

Seeking a Security and Privacy Engineer to oversee security operations and ensure compliance with high standards. Responsibilities include security tooling oversight, bug bounty program management, compliance mastery, GitHub security excellence, CI/CD security innovation, DLP alerting ownership, security project leadership, and application security program development.

The Director of Product Management at Kustomer is responsible for delivering the vision and roadmap for exceptional customer experiences through their AI-driven platform. This role requires in-person work at the NYC hybrid space.

Passionate Account Executive with 5-10 years of quota-carrying sales experience in closing large enterprise deals. Responsible for defining and executing sales goals, acquiring new clients, delivering value propositions, and representing the company as an industry thought leader. Must have a proven track record of exceeding sales quotas and experience in early-stage growth startups. Remote role based in the US.

Kustomer is seeking a full stack React Native Engineer to take ownership of the React Native SDK and make contributions to web applications. Responsibilities include developing robust code, designing scalable backend applications, collaborating with cross-functional teams, and staying updated on mobile development trends.

Lead a team of expert Customer Success Managers to enhance client relationships and achieve value from the platform, delivering unparalleled service and satisfaction for customers, and collaborating with cross-functional teams to exceed expectations and drive company growth.

As a Sales Development Representative, you will support the sales effort by prospecting, qualifying leads, and engaging with potential customers. Fluency in Spanish is a plus for success in the LATAM market. This role involves setting appointments, identifying target customers, maintaining engagement, and achieving quarterly quotas.

Passionate Mid-Market Account Executive with 6+ years of sales experience in closing large enterprise deals. Responsibilities include defining and executing sales goals, meeting sales quotas, acquiring new clients, delivering product demonstrations, and representing the company as an industry thought leader. Must have experience selling to Mid Tier + Enterprise accounts with complex sales cycles.