Benefits at Kustomer

Kustomer offers an array of benefits including competitive salaries, stock options, 100% healthcare coverage, 401K, commuter benefits, and a generous vacation policy.

Financial + Retirement

401(K)

Company equity

Performance bonus

Some of our Go-To-Market roles include a bonus program

Office Perks

Company-sponsored outings

Kustomer hosts a holiday company outing annually.

Company-sponsored happy hours

Home-office stipend for remote employees

Health Insurance + Wellness

Dental insurance

Disability insurance

Flexible Spending Account (FSA)

Health insurance

Life insurance

Vision insurance

Culture

Volunteer in local community

Pair programming

Remote work program

OKR operational model

Child Care + Parental Leave

Family medical leave

Generous parental leave

Professional Development

Job training & conferences

Kustomer offers employees professional development opportunities like the ability to attend job related conferences and seminars.

Promote from within

Lunch and learns

Brown Bag Lunches once a month, to learn more about the Women of Kustomer

Diversity

Mean gender pay gap below 10%

Diversity employee resource groups

Our Employee Resource Groups have goals in place and meet once a month. Employees are encouraged to attend meetings - our three ERGs are: Women of Kustomer, KustomBlack, and KustomerAllies.

Hiring practices that promote diversity

Vacation + Time Off

Paid volunteer time

Paid holidays

Paid sick days

Unlimited vacation policy

Search the 19 jobs at Kustomer

Recently posted jobs

Yesterday
New York, NY + 77 More
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
As a Data Engineer at Kustomer, you will be responsible for leveraging advanced data-engineering techniques to enhance data architecture and streamline data-ingestion processes. Your expertise will improve data-driven product offerings and provide valuable insights for strategic decision-making.
2 Days Ago
New York, NY + 77 More
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
The Manager, Technical Support at Kustomer is responsible for managing and mentoring the Technical Support team to meet the rapid growth of the platform. The role involves setting objectives, evaluating progress, instilling a high-performance culture, and ensuring customer satisfaction through effective problem resolution and teamwork.
4 Days Ago
New York, NY + 77 More
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
Technical Account Managers provide deep technical and product expertise to our strategic clients. They will work closely with Customer Success Managers to drive product adoption and coach our largest and most technical customers on best practices. TAMs debug and consult on highly complex technical integrations, develop tailored product- and code-based solutions, and collaborate with the Product & Engineering teams to surface feature requests that enhance the overall customer experience.