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As a Data Engineer at Kustomer, you will be responsible for leveraging advanced data-engineering techniques to enhance data architecture and streamline data-ingestion processes. Your expertise will improve data-driven product offerings and provide valuable insights for strategic decision-making.
The Manager, Technical Support at Kustomer is responsible for managing and mentoring the Technical Support team to meet the rapid growth of the platform. The role involves setting objectives, evaluating progress, instilling a high-performance culture, and ensuring customer satisfaction through effective problem resolution and teamwork.
Technical Account Managers provide deep technical and product expertise to our strategic clients. They will work closely with Customer Success Managers to drive product adoption and coach our largest and most technical customers on best practices. TAMs debug and consult on highly complex technical integrations, develop tailored product- and code-based solutions, and collaborate with the Product & Engineering teams to surface feature requests that enhance the overall customer experience.