January
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Lead the Borrower Activation Team in crafting personalized experiences and designing flexible repayment options for financial empowerment. Collaborate with Compliance and Customer Success to ensure mobile accessibility and collaborative innovation.
Reshaping debt collection with a focus on boosting growth and helping borrowers regain financial stability.
Build foundational infrastructure and patterns to empower product teams and ensure high-quality software development. Lead and strategize technical direction and collaborate with cross-functional teams. Drive technical excellence and mentoring. Architect and implement new product lines as the company grows.
At January, we work to ensure that borrowers who fall behind on debt are treated with fairness and respect. Owing to outdated processes and bad actors, traditional debt collection is rife with harassment and fraud. Our products tackle this by helping financial institutions modernize collections, giving borrowers simpler and more compassionate ways to get back on track.
As a Senior Software Engineer at January, you'll play a pivotal role in reshaping debt collection and helping borrowers regain financial stability. You'll lead a team and collaborate with product managers, designers, and other engineers to set technical direction and ensure quality in software development. You'll also have the opportunity to build new product lines.
As a Senior Software Engineer on the Operational Excellence team, you will be responsible for enabling the scaling of operations and contact center teams at January. You will also work on improving borrower experience and developing technical solutions to complex scaling problems. Ideal candidates have 5-7 years of experience as a Software Engineer and full-stack experience.
Redefining the standards of compliant collections by architecting product experiences and internal tooling. Driving product lifecycle, managing roadmaps, and collaborating with diverse teams to elevate compliance standards and impact the future of consumer finance.
Handle inbound and outbound phone calls from borrowers, improve contact center processes, gather user feedback, ensure compliance with collection laws, and contribute to borrower satisfaction.
Hiring a Business Operations Associate to maintain and improve client reporting capabilities and internal team processes. Collaborate with internal stakeholders to strengthen reporting offerings, client relationships, and internal operations. Responsibilities include optimizing client reporting workflows, troubleshooting issues, and supporting various teams with tool training and data interpretation.
As a Senior Product Analyst at January, you will shape product direction through data analysis, visualization, modeling, and experimentation to help borrowers get back on track financially. Your insights will directly impact user experience and product improvement. This role involves developing machine learning models and supporting product and operations teams with data insights and recommendations.
