Search the 28 jobs at Freshworks

Senior Director of Product Marketing at Freshworks responsible for developing product positioning, customer engagement, product roadmap collaboration, driving product adoption, understanding market trends, tailoring offers, driving product launches, and enabling GTM teams with compelling content and tools.

Sell Freshworks suite of products to new customers in assigned territory, manage sales pipeline, collaborate with other departments, travel to customer locations and events, commit to continuous improvement.

Director of Investor Relations responsible for positioning Freshworks to the investor community, managing investor relations program, analyzing information, and leading investor targeting strategies.

Freshworks is looking to hire a Senior IT Engineer to support the rapidly growing user base in our US Operations. You will provide desktop, infrastructure, and network support in this role.

The Engagement Manager is responsible for planning, execution, and successful implementation of SAAS products for customers. They coordinate closely with internal teams and customers to deliver solutions within agreed-upon timeframes and ensure customer satisfaction. The role involves project management, communication, risk management, and team coordination to meet project goals and priorities.

The Senior Manager of CX Consulting at Freshworks is responsible for architecting innovative solutions within the Freshworks Customer Support Suite (CSS) to meet diverse business needs. This role involves collaborating with stakeholders, driving optimization efforts, and shaping the architectural vision of Freshworks.

Seeking a Senior Director, Integrated Campaigns responsible for building creative and impactful marketing campaigns across multiple products, channels, regions, and segments to engage and acquire new customers. This role reports to the Head of Brand and Integrated Campaigns and requires experience in overseeing marketing campaigns at SaaS companies in a global environment.

Freshworks is looking for a Senior Director of Product Marketing to lead the go-to-market strategy for their Customer Service products. Responsibilities include developing differentiated product positioning, driving customer engagement, collaborating on the product roadmap, driving product adoption, understanding market trends and competition, tailoring offers based on customer segments, overseeing product launches, developing content, enabling the GTM teams, and partnering with various marketing teams.

Seeking an experienced Staff Program Manager to lead worldwide marketing initiatives. Responsibilities include project planning, process improvement, and communication with cross-functional teams. Requires strong communication skills and expertise in program management. Full-time role based in Bellevue, WA.

Seeking a Senior Product Marketing Manager to develop messaging and execute competitive marketing strategies for Freddy AI powered by the Freshworks Neo platform. Responsibilities include product messaging, content development, sales enablement, market analysis, product adoption, evangelism, and planning.

Senior Product Marketing Manager role at Freshworks to develop messaging and execute competitive marketing strategies for Freddy AI powered by the Freshworks Neo platform. Ideal for passionate B2B product marketers experienced in AI and platform marketing.

Drive the content vision for web experiences, create and optimize strategies for personas, templates, copy, layout, flow, navigation, and information architecture. Blend qualitative and quantitative insights with industry best practices to redesign, scale, and optimize digital journeys.

Seeking an experienced Email copywriter to join the Revenue Growth team at Freshworks. Responsible for writing compelling email copies for the Inbound business. Will improve performance of lifecycle emails.

Seeking a Customer Advocacy Specialist to support North American and Latin American business. Responsibilities include developing and maintaining customer reference programs, growing relationships with key customer accounts, collaborating with cross-functional teams, and tracking impact of customer reference activities on deal acceleration.

The Customer Marketing Specialist at Freshworks will be responsible for developing and growing the fanbase of raving customers in North American and Latin American regions. This role involves implementing customer advocacy programs, building relationships with key customer accounts, collaborating with cross-functional teams, and tracking the impact of customer reference activities on deal acceleration. The ideal candidate will have excellent communication skills and a passion for nurturing customers.

The Technical Account Manager (TAM) at Freshworks provides expertise to help customers fully leverage the Freshworks suite of products and strategic guidance to achieve customer and employee engagement goals. This role involves dedicated support for Mid-Market and Enterprise customers in the US and Europe who opt for Premium Support Services, collaborating with internal teams to resolve customer issues, and representing customers in finding solutions and workarounds.

The Technical Account Manager at Freshworks provides dedicated support to Mid-Market and Enterprise customers in the US and Europe who opt for Premium Support Services. They work closely with Customer Success Managers to develop technical success plans, oversee support tickets, diagnose and troubleshoot problems, and collaborate with internal teams to find solutions. The role entails being a primary point of contact for customers, participating in regular customer meetings, and supporting CSMs in technical conversations and product roadmap sessions.

As the Vice President of Finance (GTM), responsible for developing strategic financial plans, overseeing the annual planning and budgeting process, and providing analytical support to key stakeholders within the Go-To-Market organization.

As Senior Manager, GTM Tooling at Freshworks, drive tooling strategy to enhance lead acquisition & sales processes, measure ROI of tools, collaborate cross-functionally, and shape the future of the business.

As a Senior Manager, GTM Tooling at Freshworks, you will drive tooling strategy to enhance lead acquisition & sales processes. Responsibilities include designing, building & optimizing tooling, measuring ROI, and collaborating cross-functionally. Requires deep understanding of GTM technology trends and hands-on tool implementation experience.